bajilive 365 Privacy Policy

Section 01 Introduction and Applicability

By using the bajilive 365 platform, you are considered to have accepted the terms of this privacy policy. This policy applies to the bajilive 365 website, mobile application, and all related digital services.

We believe protecting your personal information is a fundamental responsibility. bajilive 365 treats every user's privacy as the highest priority and is committed to transparency in how data is handled. This policy explains what information is collected, why it is collected, and how it is used.

For full details on our service terms, please read the Terms and Conditions page, which covers account use, bonuses, and general usage rules.

Section 02 What Information Is Collected

bajilive 365 collects information from various sources. This information falls into two main categories — information provided directly by the user, and information collected automatically.

2.1 Information You Provide Directly

Information you submit when registering an account or using our services:

• Full name, date of birth, and national identity details
• Valid email address and mobile number
• Password and security verification details
• Payment account details for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Documents submitted for identity verification
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you use bajilive 365, certain technical information is collected automatically:

• IP address and device identification details
• Browser type, operating system, and device model
• Time spent on the site, pages visited, and navigation patterns
• Login time, approximate location, and session information
• Betting and gaming activity history

2.3 Information Received from Third Parties

Some information may be received from trusted third-party service providers for payment processing, identity verification, and fraud prevention. This information is handled under strict security rules.

Section 03 Purpose of Data Use

Collected information is used only for specific and lawful purposes. bajilive 365 never uses information unnecessarily or beyond what is required.

3.1 Service Operations

• Creating and managing accounts
• Verifying and processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Running gaming and betting services smoothly

3.2 Security and Compliance

• Identity verification and age confirmation (21+ required)
• Preventing fraud, money laundering, and illegal activity
• Protecting accounts and preventing unauthorized access
• Implementing and monitoring responsible gaming policies

3.3 Communication and Support

• Responding to customer support queries and complaints
• Sending urgent account-related notifications
• Informing users of service updates and policy changes
• Sending relevant information based on your preferences

3.4 Improvement and Analysis

Anonymous analytics data is used to improve service quality and enhance the user experience. No individual can be directly identified from this analysis.

Section 04 Data Storage and Security

bajilive 365 uses modern technology and strict security practices to keep your personal information safe. Protecting the confidentiality and integrity of data is a core part of our technical infrastructure.

4.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — active on all data transfers
• Application of encryption technology for data storage
• Secure server infrastructure and regular security audits
• Restricted access — only authorized staff can view data
• Automated monitoring systems to detect unusual activity

4.2 Data Retention Period

Personal information is retained only for as long as needed to fulfill the relevant purpose, or for the period required by applicable law. Some information may be retained for a defined legal period even after an account is closed.

Section 05 Sharing Data with Third Parties

bajilive 365 never sells your personal information or transfers it to third parties for commercial purposes. However, limited data sharing may occur in specific circumstances.

5.1 Service Providers

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical support. These parties operate under strict confidentiality agreements and may only use data for the specified purpose.

5.2 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or a requirement under applicable law. In such cases, bajilive 365 provides only the information that is legally required.

5.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user data may be transferred to the relevant party. Users will be notified in advance in such cases.

Section 06 Cookies and Tracking Technology

The bajilive 365 website and app use cookies and similar tracking technologies. These improve your experience and ensure the service functions correctly.

6.1 Types of Cookies

• Essential Cookies: Login sessions, security tokens — the service cannot function without these
• Functional Cookies: Remembering language preferences and display settings
• Analytics Cookies: Anonymous usage statistics and page visit data
• Security Cookies: Detecting and preventing fraud

6.2 Cookie Controls

You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may cause some parts of the service to not work correctly.

Section 07 User Data Rights

bajilive 365 believes every user should have control over their own data. We therefore ensure the following rights:

7.1 Right to Access

You can request at any time to know what information bajilive 365 holds about you. We will provide a copy of that information within a reasonable time.

7.2 Right to Correction

If any of your information is incorrect, you can correct it through your account settings or by contacting support. Keeping your information accurate is important for maintaining service quality.

7.3 Right to Deletion

In certain circumstances you can request that your data be deleted. However, some information may be required to be retained for a set period due to legal obligations.

7.4 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or messages, you can turn off your subscription from your account settings. Urgent account-related notifications cannot be turned off.

To learn more about responsible gaming and managing your account, read our Responsible Gaming Guide, which covers self-exclusion, deposit limits, and support options in detail.

Section 08 Underage Users

bajilive 365 strictly follows a 21+ age policy. Creating or using an account by anyone under 21 years of age is strictly prohibited. No information is collected from minors, and there is no intention to do so.

If we become aware that a user is under 21 years of age, that account will be immediately closed and all related information will be deleted.

If you believe an underage person is using this platform, please notify our support team. For more information, you can visit the age verification questions on our FAQ page.

Section 09 Policy Changes

bajilive 365 reserves the right to update this privacy policy as needed. Changes may be made due to service updates, legal requirements, or security improvements.

9.1 Notice of Changes

For significant changes, advance notice will be sent to your registered email or via the app. For minor changes, updating the "Last Updated" date at the top of the page is sufficient.

9.2 Continued Use After Changes

Continuing to use bajilive 365 after an updated policy is published means you have accepted the new policy. If the changes are not acceptable to you, contact support to close your account.

Section 10 Contact Us

For any questions, requests, or complaints regarding the privacy policy, contact the bajilive 365 support team. Our team provides assistance in Bengali and English 24/7.