Responsible Gambling

Stay Safe at bajilive 365

Gambling is for fun — not for stress. bajilive 365 wants every player to enjoy themselves responsibly and within their own limits. On this page you will find self-limits, warning signs and ways to get support.

For ages 21 and over — not for minors
Our Safe Gambling Commitment
Your choices are yours. We are here to support you.

What does responsible gambling mean?

Joining bajilive 365 is not just about accessing casino games or sports betting — it means entering an environment where every player's wellbeing matters equally to us. Responsible gambling means staying in control of your budget, your time and your emotions, and never letting entertainment turn into a problem.

Placing bets or playing casino games should always be a choice, not a compulsion. If you feel that gambling is affecting your daily life, relationships or finances, it is time to take that seriously. Our Terms and Conditions detail the restrictions on account use and the code of conduct that applies to every member.

Anyone under the age of 21 is strictly prohibited from opening an account at bajilive 365 or taking part in any form of betting or casino activity. This is part of our firm policy.

Set your own limits yourself

bajilive 365 gives you several tools that let you manage your own gambling habits. Using them is entirely your right.

Deposit Limit

Set a maximum amount for daily, weekly or monthly deposits. Once a limit is set, it takes effect immediately.

Budget control

Session Time Limit

Set a limit on how long you play in one session. When the time is up, the system will alert you.

Time awareness

Loss Limit

Play will stop automatically once losses reach a set amount. This is an extra layer of financial protection for you.

Financial protection

Cooling-Off Break

Take a break for a period of time — temporarily suspend your account from 24 hours up to several weeks. Your account will not be reactivated before the break ends.

Clear your head

Support and Assistance

To activate any tool or ask a question, contact bajilive 365 via 24/7 live chat or email in Bengali — any time of day or night.

24/7 support

Send a limit request

Fill in the form below to let our support team know what kind of limit you need. We work 24/7 — in Bengali or English, whichever you prefer.

Keeping your information safe is our responsibility. To learn more, read our Privacy Policy.

  • Processing begins as soon as the request is received
  • Lowering a deposit limit takes effect immediately
  • Changes are not possible after self-exclusion is activated
  • The support team provides full assistance in Bengali

Limit Request

Recognise the warning signs

The signs of problem gambling can seem minor at first, but it is important to recognise them in time. If any of the points below apply to you or someone you know, it is time to seek help.

You keep coming back to try to win back money you have lost, and you increase the size of your bets each time.

You lose track of how long you have been playing — much more time passes than you planned.

You hide your gambling from family or friends, or lie to them about it.

When you are not gambling you feel restless, irritable or anxious — you rely on gambling for a sense of calm.

You are diverting money from everyday expenses, debt repayments or emergency savings in order to gamble.

You are neglecting work, studies or family responsibilities in favour of gambling.

Where can you find help?

Acknowledging a problem is not weakness — it takes courage. You or someone you know can get support from the sources below.

bajilive 365 Support

Speak directly with us in Bengali via 24/7 live chat or email. Whether it is setting a limit, taking a break or self-exclusion, we are here to help.

Family and Trusted People

Talk openly with a family member or close friend. Support from someone close to you can be the most effective first step.

Professional Advice

A mental health professional or counsellor can help with managing addiction. Seek advice at a local hospital or mental health centre.

Our FAQ page has answers to more questions about responsible gambling — from how to activate limits to full details on self-exclusion.

Protecting Minors

bajilive 365 strictly prohibits accounts for anyone under 21. Age is verified at registration and additional proof may be requested in cases of doubt.

If you have children or teenagers at home, make sure they cannot access your bajilive 365 account. Always log out when you are done and keep your password private.

Use parental control software on your device. If you suspect that a minor has used your account, contact our support team immediately.

Common Questions — Responsible Gambling

Once self-exclusion is activated, your account will not be reopened until the set break period has ended. For permanent self-exclusion, the account cannot be reopened at all — this decision is final. For time-based exclusion, you may contact support after the period ends to have your account reactivated.

Yes. A request to lower your deposit limit takes effect immediately. However, a waiting period applies for requests to increase a limit — this is intentional, so that no one raises their limit in the heat of the moment and overspends.

Yes, your balance is kept safe during a cooling-off period or self-exclusion. You can still request a withdrawal while a break is active — the support team will assist you with that process.

For security reasons, account changes can only be requested by the account holder themselves. However, you can contact our support team and we can advise you on how to help them. Support from family and friends is very important in these situations.

Absolutely. At bajilive 365, your personal information and conversations are completely confidential. Any contact made regarding responsible gambling will not be used for any other purpose.