bajilive 365 Terms and Conditions

1. Definitions and Introduction

This document applies between the organisation operating the bajilive 365 platform ("we", "the Company") and any user of the platform ("you", "member"). By accessing bajilive-365.cam or creating an account, you agree to be bound by these terms.

The key terms used in this document are defined below:

• "Platform" — The bajilive 365 website, mobile application and all related services.
• "Member" — A person who has created a valid account on bajilive 365.
• "Balance" — The total funds held in a member's account, including both real money and bonuses.
• "Bonus" — A promotional amount granted by the Company, usually subject to wagering requirements.
• "Wagering" — The total amount that must be bet in order to make a bonus eligible for withdrawal.

For more information about bajilive 365 and the Company, please read our About Us page.

2. Account Registration and Management

To register on bajilive 365, you must provide accurate and complete information. Opening an account with false or misleading information is strictly prohibited and may result in account termination.

2.1 Single Account Policy

Each person may hold only one account on bajilive 365. Creating multiple accounts is prohibited. If multiple accounts are detected, all accounts and the balances held in them may be forfeited.

2.2 Identity Verification (KYC)

The Company reserves the right to verify a member's identity at any time. The verification process may require submission of a national ID card, passport or other government-issued identification. If a member fails to cooperate with verification, the withdrawal process may be placed on hold.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) strictly confidential. Granting any third party access to your account is prohibited. If unauthorised access to your account occurs, notify the bajilive 365 support team immediately.

3. Age and Eligibility Requirements

All bajilive 365 services are available only to persons aged 21 or older. If a minor creates an account using false information, that account will be closed at any time and all funds deposited may not be returned.

By registering, you confirm that you are at least 21 years old and that you are joining this platform of your own free will. The Company is committed to preventing underage gambling.

4. Deposit and Withdrawal Policy

The full terms for depositing and withdrawing funds on bajilive 365 are set out below.

4.1 Deposit Terms

• The minimum deposit amount is ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits may only be made from a payment account registered in the member's own name.
• Funds sent from third-party accounts will not be accepted and may be returned.
• The Company reserves the right to decline any deposit without providing a reason.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawal methods: bKash, Nagad, Rocket, Upay.
• Withdrawals are typically processed within 1 hour.
• Withdrawals may be placed on hold until identity verification is complete.
• To withdraw bonus funds, the applicable wagering requirements must be met.
• Withdrawals may only be made using the same method used for the deposit.

5. Bonuses and Promotional Offers

bajilive 365 runs various promotional offers from time to time. Each offer has its own terms, which must be read carefully before claiming.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. Example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing your total balance to ৳2,000. To withdraw this bonus, you must complete wagering of 20 times the bonus amount — meaning a ৳1,000 bonus requires a total of ৳20,000 in bets.

5.2 General Bonus Terms

• Once a bonus has been claimed, it cannot be cancelled.
• If real money is withdrawn before the wagering requirements are met, the bonus will be forfeited.
• If wagering is not completed within the specified time limit, the bonus will expire.
• Betting limits on the maximum stake may apply when wagering with bonus balance.
• Each promotional offer applies once per member, household, address or device.

The Company reserves the right to change, suspend or cancel any bonus offer at any time. Benefits already earned from an ongoing offer will be protected from such changes.

6. Betting Rules

The following general rules apply to all betting on bajilive 365. Additional rules may apply to specific games or sports.

6.1 Bet Acceptance

A bet is only considered valid once the system has successfully confirmed it. If a bet is not confirmed due to a network issue, it will be treated as void and the stake will be returned.

6.2 Bet Outcomes

• For sports betting, internationally recognised sources are used to determine results.
• If an event is cancelled, the stake for that bet will be returned.
• The Company reserves the right to void any bet placed at odds that were displayed incorrectly due to a technical error.
• In a multi-bet, if one selection is voided, the bet will be recalculated based on the results of the remaining selections.

6.3 Fair Play Policy

Equal opportunity is ensured for all members in every game and bet. Using any software tools or automated methods to place bets is strictly prohibited.

7. Prohibited Activities

The following activities are strictly prohibited on bajilive 365:

• Creating or operating multiple accounts.
• Operating an account under another person's identity or on their behalf.
• Placing strategic bets with the intent to abuse bonus offers (bonus abuse).
• Exploiting technical vulnerabilities or errors in the platform.
• Misconduct or harassment towards other members or staff.
• Money laundering or using funds from illegal sources.
• Using automated bots or scripts to place bets.
• Attempting to breach the platform's security systems.

8. Account Suspension and Closure

8.1 Company Rights

bajilive 365 reserves the right to temporarily suspend or permanently close any account at any time and for any reason. This includes but is not limited to: breach of terms, suspicious activity, or failure to complete identity verification.

8.2 Member Rights

A member may request the closure of their account at any time. In such cases, any valid balance remaining after wagering requirements are met may be withdrawn.

As part of responsible gambling, any member may activate self-exclusion on their account for a set period of time. To learn more, see our Responsible Gaming Policy.

9. Limitation of Liability

bajilive 365 provides its services on an "as is" basis. The Company will not be liable for losses arising from the following situations:

• Losses caused by internet disconnection or server outages.
• Delays caused by issues with third-party payment services.
• Losses resulting from a security breach on the member's own device or account.
• Service disruptions caused by unforeseen circumstances or factors beyond the Company's control.

The Company's total liability will in no circumstance exceed the actual funds held in the member's account.

10. Intellectual Property

All content on the bajilive 365 platform — including logos, brand names, graphics, software, text and designs — is the intellectual property of the Company or its licensors. Copying, reproducing, distributing or using this content for commercial purposes is strictly prohibited.

Members are granted a limited, non-exclusive and non-transferable licence to use the platform for personal and non-commercial purposes only.

11. Dispute Resolution

If a dispute arises between bajilive 365 and a member, the first step will be to seek a resolution through discussion with the support team via live chat or email.

11.1 Complaint Submission Process

1. The member submits their complaint via live chat or email and provides the relevant details.
2. The support team will review the complaint within the set timeframe.
3. If necessary, the matter will be escalated to senior management.
4. The Company's final decision is binding on both parties.

11.2 Applicable Law

These terms and conditions are governed by applicable international law. In the event of any dispute, both parties will first attempt to reach a resolution through friendly discussion.

12. Contact and Support

If you have any questions about these terms and conditions, please contact the bajilive 365 support team. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

• Live Chat: Instant support is available directly through live chat on the platform.
• Email: [email protected]

For answers to more general questions, visit the FAQ section — detailed answers to the most common questions are provided there.

Last updated: January 2025. Previous versions are available on request from the support team.